Job: Consulting Services Manager

Jobing Description

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Company Profile
SkillSoft has been a leader in e-learning since 1989. Our success is driven by the hard work, energy and creativity of our employees. If you want to be a part of a culture that blends the entrepreneurial spirit and innovation of a technology company with a passion for and commitment to learning, we want to connect with you.

At SkillSoft, we provide learning and support solutions that connect our customers business objectives with long-term success. In the same way, we provide you with a work environment that values respect, integrity and continuous learning. It s an environment in which you will be able to develop your talents, achieve your goals and connect with the rewarding career you ve always wanted.
Position Overview
The Consulting Services Manager will have the following responsibilities:
Position Responsibilities
Recruit and hire Learning Consultants
Train and coach individual team members
Assign Learning Consultants to regional accounts and balance account assignments for the region
Manage regional budgets and expenses
Conduct annual performance reviews
Participate in regional review and strategy meetings
Maintain productive relationships with Regional Vice Presidents and Regional Account Executives.
Skills & Experience
The incumbent needs to be located in the region for which the job is located.
The manager needs to be very familiar with the learning consultant role, processes and responsibilities
Managing a team and processes within a sales region
Excellent in interpersonal relationships
Superior consulting, listening and communication skills, evidenced by the ability to establish influential relationships with diverse customers, including business owners, sales directors and account executives
Highly refined presentation skills, both virtual and live, including corporate/executive briefings.
Superior facilitation skills for meetings and group activities, both virtual and live, demonstrating the ability to guide groups, and listen and question effectively.
Excellent written communication skills, demonstrating the ability to write with purpose, clarity, and accuracy.
Effective project management and organizational skills
Superior skills in critical thinking, problem solving and decision-making that balance analysis with responsiveness for independent, solution-focused action.
Superior self-directed work habits, exhibiting strong initiative, drive, creativity, maturity, self-assurance and professionalism.
Excellent teamwork skills and the ability to act as a strategic partner to the client and the sales team. In major/global accounts, provide direction and foster teamwork to the LC team in the region.
Excellent skills in common MS applications (Word, Excel, Outlook, PowerPoint).
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EEO Statement: It is the policy of SkillSoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), covered veteran status, genetic information or any other class protected by law.

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