Job: Director of Market Research for Alumni Relations and Development

Jobing Description

Reporting to the Chief Operating Officer, the Director of Market Research's objective is to better understand the needs, feelings and perceptions of Dartmouth's alumni and parents and to provide valid, reliable data to the leadership of Alumni Relations and Development to help them make more informed decisions, develop more effective strategies, and raise more financial support and alumni and parent involvement. This position will provide strategic guidance in alumni and constituent relations, communications and fundraising and be charged with delivering critical market insights to inform Dartmouth's Alumni Relations and Development efforts.
Skills & Knowledge: Expertise, intelligence, and professionalism that earn the respect of administration, senior officers, and colleagues

Proven skills as a strategist, understanding the big picture and linking research findings to business implications, ensuring utilization of insights in decision making

Superior communication and organizational skills

Consummate project manager

Demonstrated success working in a complex, collaborative environment (higher education experience desirable)

Exceptional problem-solving, research and analytic skills with ability to apply market research to the decision-making process

Excellent oral and written communications skills

Demonstrated integrity, honesty and a strong work ethic

Ability to handle sensitive and confidential matters with appropriate discretion

Innovative and creative mindset

Excellent judgment and listening skills
Minimum Experience: Ten or more years of market intelligence/market research experience and advanced analytic experience

Deep experience in strategic communications, marketing, marketing research or other related fields (statistics, psychology, etc.)

Facility with advanced marketing research methods related to segmentation and targeting, positioning, messaging, and forecasting for client information needs

Experience with digital marketing and social media with broad knowledge of all communication channels and a clear understanding of how technology may be used to achieve market research objectives

Experience in marketing higher education or similar products and services is preferred

Budget management experience
Minimum Education: MBA or another advanced degree in a relevant field preferred
FLSA: Exempt
Level: Not Applicable
Employment Category: Regular Full Time
Link to Position Description:
Not available for faculty positions Click Here for Description
Contact name of the individual who will be receiving/viewing the resumes,cover letters, etc. Kristen Lavoie
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