Job: Payment Specialist - Disability Claims

Jobing Description

Advance your career at Liberty Mutual - A Fortune 100 Company!

Group Benefits is looking for a Payment Specialist to join our Payment Services team. In this role, you will be responsible for managing the calculation and issuance of payments for an assigned caseload of long-term disability claims. Since this is a fast-paced job where attention to detail counts, and your decisions have a direct impact on peoples' professional and personal lives, you must demonstrate the ability to produce quality work within tight timeframes.

Responsibilities:

* Calculate and issue long-term disability payments, using knowledge of policy/contract provisions, calculation modes, benefit offset options, and work earnings
* Communicate with claimants, vendors and/or customer payroll contacts as necessary to collect financial data and other information pertinent to benefit calculation and payment
* Establish payments in system, document claim accurately and comprehensively, and update/maintain payment tracking system with key dates and outcomes
* Establish follow-up tasks for Disability Claims Case Managers for claims requiring ongoing payment adjustments or oversight
* Identify and act upon claims with potential for benefit offset based on other income sources
* Adhere to financial controls under Sarbanes-Oxley, corporate compliance and GAAP

Qualifications:

* Associate's degree or equivalent experience, plus at least three years of progressively responsible experience in a financial services-oriented environment, such as payroll services; Bachelor's degree preferred
* Knowledge of or experience with benefits administration or disability claims case handling preferred
* Ability to understand financial aspects of contract language and federal regulations
* Strong math/financial skills to verify system-generated benefit calculations and make manual calculations
* Demonstrated ability to gather/analyze information to make decisions from multiple sources, including: claim case managers, claimants, vendors and customer contacts
* Excellent telephonic communication and customer service skills to solicit information and convey decisions to a variety of audiences clearly, succinctly and diplomatically
* Strong written communication skills to accurately and clearly capture payment status, actions taken, and decisions made
* Excellent organizational skills to manage multiple priorities and tasks for a large caseload
* Ability to work independently and as a member of the team to achieve individual and unit objectives
* Ability to think creatively to support business process improvements
* Strong computer skills in data entry; basic MS Word, MS Excel, MS Outlook required

Benefits:

We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:

* 401K and Company paid pension plan
* Medical coverage
* Dental coverage
* Paid time-off
* Pay-for-Performance
* Discounts on automobile and homeowner's insurance
* Discount fitness memberships
* Flexible spending accounts
* Tuition reimbursement
* Vision care coverage
* Work/Life resources
* Credit Union membership
* Employee and Dependent life insurance
* Disability insurance
* Long-term care insurance

Overview:

We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.

We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.

We believe our employees take pride in knowing that they help people live safer more secure lives every day.

Responsibility. What's your policy?

Job
Claims

Primary Location
US-NH-Dover

Other Locations
US-AZ-Phoenix

Schedule
Full-time

Salary (Pay Basis)
43,000-52,000

Education Level
Bachelor's Degree ( 16 years)

Shift
Day Job

Travel
No