Job: Solution Services Project Consultant (Temporary)

Jobing Description

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Company Profile
SkillSoft has been a leader in e-learning since 1989. Our success is driven by the hard work, energy and creativity of our employees. If you want to be a part of a culture that blends the entrepreneurial spirit and innovation of a technology company with a passion for and commitment to learning, we want to connect with you.

At SkillSoft, we provide learning and support solutions that connect our customers business objectives with long-term success. In the same way, we provide you with a work environment that values respect, integrity and continuous learning. It s an environment in which you will be able to develop your talents, achieve your goals and connect with the rewarding career you ve always wanted.
Position Overview
Solution Services offerings include consultative and program management services designed to help SkillSoft customers achieve success with elearning and blended learning solutions. Service engagements can be full or part time, short term or long term in duration, centered on discrete projects or ongoing general program management.

The Project Consultant supports the delivery of service projects and engagements sold through Solution Services Architects to SkillSoft customers. A variety of skills and experience are required, depending upon the nature of the project or program.

The effectiveness of the Project Consultant is critical to the successful fulfillment of Solution Services commitments and preservation of customer satisfaction.
Position Responsibilities
Standards & Operations

Utilize project management processes, best practices, tools and standards for the execution of Solution Services projects

Manage time parameters and production of deliverables as specified in the project statement of work

Produce documentation such as project plans, status reports, evaluation and measurement reports and project closure reports

Strategic Needs Analysis

Conduct direct personal interviews of executives, leaders and stakeholders throughout the business and learning organization

Identify organizational business objectives and the associated performance requirements, competencies and behaviors

Evaluate learning content, modalities and technologies for alignment with organizational performance objectives and culture

Represent best practice and learning innovation as a consultant and partner to customers

Learning Program Design

Define, design and develop learning programs and curricula employing technology-based assets and other modalities

Evaluate and select appropriate content assets from SkillSoft, internal customer sources and other learning partners to create cohesive programs

Guide customers in the optimal development of blended learning curricula

Integrate diverse media with instructor-led and facilitated learning modes

Implementation Support

Manage program planning, execution, launch and ongoing support

Facilitate technical installation, deployment or integration projects

Assess audience culture, environments, roles and preferences in order to encourage adoption and anticipate resistance

Marketing/Documentation

Create marketing strategies based on understanding of target audience segments and organizational culture

Design and develop marketing and communication vehicles utilizing SkillSoft themes and templates, customer branding and content and original material

Create polished presentations to provide program information and promote adoption Conduct virtual meetings and webinars to support program marketing
Skills & Experience
Demonstrated self-sufficiency, creativity and leadership skills Professional manner with appropriate presence for executive interactions

Proven team player with ability to forge strong cross-functional relationships

Excellent oral and written communication skills

Facilitation skills, especially in virtual presentations and meetings

Strong organizational skills, ability to define processes and prioritize tasks

Multiple/concurrent project management skills/experience

Excellent research, discovery and problem solving skills

Ability to learn new software and product solutions quickly

Data analysis skills Marketing and/or graphics skills

Technologies:

Understanding of common web technologies (browsers, html)

Strong experience with virtual conference, classroom and collaboration web tools

Advanced level of desktop application skills (Word, Outlook, Excel, PowerPoint, Microsoft Project, Access) with ability to learn new technologies and applications quickly as new application skills are required for the position

Advanced expertise in SkillSoft-specific technologies, products and solutions

Education and Experience:

Bachelor s or Advanced Degree in E-Learning, Instructional Design, Organizational Development, Education, Project Management, Computer Science, Communication, Business Administration, or a related field preferred

Minimum of 5 years of work experience in corporate L&D, human resources or related field

Experience or familiarity with the technology-based training market is a strong asset

Extensive experience with managing virtual projects, virtual customers and virtual teams

Experience with dispersed virtual customers and/or internal teams

Experience with strategic and/or global accounts with executive contact

Experience in managing work independently

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