Job: Technical Services Engineer II

Jobing Description

Technical Services Engineer II
Lebanon, NH
HCR# 12N4001JA0130
Job Title: Technical Services Engineer II (12N4001JA0130)
Reports To: Senior Technical Account Manager
Business Unit/Function: WWSS
Career Band:
Job Track:
Position Location: Lebanon, NH
Number of Direct Reports: N/A
FLSA Status: Exempt
Position Summary:
The Technical Services Engineer II is responsible for providing world class assistance to customers and channel partners in the usage of our products, as well as for leveraging our knowledge and relationships to assist in growing our software business in line with our corporate vision and performance expectations.
Support customers promptly and effectively in order to improve our customers productivity and satisfaction with ANSYS simulation products.
Train customers on the usage of ANSYS simulation products to increase their proficiency, independence, and success in simulating engineering problems with ANSYS software.
Consistently improve our understanding of our customers workflow and technical needs and communicate new opportunities and risks to Sales;
Proactively work to grow the software usage by demonstrating new solutions based on the ANSYS vision and software.
Demonstrate the value of the ANSYS vision and software to the marketplace through collaborations on marketing campaigns and business initiatives in order to grow new markets.
Demonstrate the value of the ANSYS vision and software to sales prospects through collaboration with Sales in order to grow sales volume in existing markets.
Collaborate with the Business Units to improve ANSYS software products and the customers experience using these products.
Provide consulting services to enhance the value and usage of our software and to drive increased sales of ANSYS simulation products.
Minimum Requirements/Qualifications:
Master s degree or the foreign equivalent in Aerospace or Mechanical Engineering or a related field of study, with three (3) years of related engineering experience.
Work experience or academic coursework must have included: Fluid mechanics, numerical methods, mesh generation and geometry modeling issues and challenges
EEO M/F/V/H
AAP
PLEASE NOTE: No Phone Calls; No Recruiters