CVS Health

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Field Service Technician- Albany, NY

at CVS Health

Posted: 8/1/2020
Job Reference #: 1315223BR
Keywords: heavy equipment

Job Description

Job Description
Albany, NY
The primary responsibilities for this Field Service Technician include providing great customer service while installing, diagnosing and solving retail equipment failures within service level agreements at CVS locations in a service geography. This equipment includes POS (point of sale) registers, self checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, minute clinic, photo and other related computer peripherals. This Field Service Technician position involves driving between CVS locations in a large geography to service and install hardware, assisting other neighboring areas with workload, working normal day shift, on call for weekday evenings onsite high severity service calls and rotating weekend and holiday coverage for onsite high severity service calls. The normal shift scheduling for this position may include Saturday and Sunday as normal workdays with two weekdays as scheduled days off or rotating on call.

As a Field service Technician you will:
- Have a valid Driver’s License with no major violations
- Have the ability to pass a substance/drug test and background test
- Have the ability to drive between CVS locations in a large geography on daily basis
- Have availability to work days, nights, weekends, holidays
- Reside in the territory supported
- Have the ability to lift laser printers, servers, heavy equipment 75lbs and occasionally work on a ladder

Required Qualifications
1-3+ years of previous hands-on technical knowledge and experience
Experience troubleshooting hardware

Preferred Qualifications
Technical Certifications
Technical Degree
Previous technical work experience

Education
Verifiable High School diploma or GED is required. Further education or Technical degree a plus and must be verifiable.

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!