The CCS Companies
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Customer Service Agent
at The CCS Companies
- Job ID
- # of Openings
- Customer Service/Support
As a Customer Service Agent (CSA), you will be responsible for making payment arrangements and/or responding to routine consumer questions (calls) on behalf of our clients. We provide complete training and user-friendly scripts to guide you through each telephone contact. To be successful, you will need to maintain a customer service demeanor at all times. You will be thoroughly trained to negotiate the best possible payment arrangements and/or provide direction to help resolve consumer disputes.
- High School Diploma or equivalent
- Call Center experience preferred, but not required. We will train you
- Customer Service experience a plus, but not required
- Strong communication skills, friendly and professional demeanor
- Ability to build rapport with consumers
- Basic computer skills
- Must be able to multi-task
- Reliable Transportation
- A highly competitive wage and bonus program. Bonuses paid bi-weekly
- Generous Paid Time Off
- Excellent medical and dental coverage
- Short and long-term disability insurance
- 401(k) plan with employer contributions
- Paid training and tuition reimbursement
- Employee referral program
- Great culture, game room, etc.
To apply, please go to ccscareers.com or call 888.888.0087
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Diversity candidates are strongly encouraged to apply