The CCS Companies

Receive alerts when this company posts new jobs.

Similar Jobs

Job Details

Customer Service Agent

at The CCS Companies

Posted: 6/23/2019
Job Reference #: 2392
Keywords:

Job Description

  • Job LocationsUS-NH-Salem
    Job ID
    2018-2392
    # of Openings
    1
    Category
    Customer Service/Support
  • Overview

    As a Customer Service Agent (CSA), you will be responsible for making payment arrangements and/or responding to routine consumer questions (calls) on behalf of our clients. We provide complete training and user-friendly scripts to guide you through each telephone contact. To be successful, you will need to maintain a customer service demeanor at all times. You will be thoroughly trained to negotiate the best possible payment arrangements and/or provide direction to help resolve consumer disputes.

    Responsibilities

    • High School Diploma or equivalent
    • Call Center experience preferred, but not required. We will train you
    • Customer Service experience a plus, but not required
    • Strong communication skills, friendly and professional demeanor
    • Ability to build rapport with consumers
    • Basic computer skills
    • Must be able to multi-task
    • Reliable Transportation

    Qualifications

    • A highly competitive wage and bonus program. Bonuses paid bi-weekly
    • Generous Paid Time Off
    • Excellent medical and dental coverage
    • Short and long-term disability insurance
    • 401(k) plan with employer contributions
    • Paid training and tuition reimbursement
    • Employee referral program
    • Great culture, game room, etc.

    To apply, please go to ccscareers.com or call 888.888.0087

    Come Build a Great Career with Us!

    Diversity candidates are strongly encouraged to apply